Enhanced customer insights with the help of Email analytics

Enhanced customer insights with the help of Email analytics

Enhanced customer insights with the help of Email analytics About Kuldeep Deshpande According to a statistics,  4.5 billion accounts sent 205 billion emails every day. An average office worker receives 121 emails per day! Staggering, isn’t it? We all pass through this...
Why you need Big Data to get actionable customer insights?

Why you need Big Data to get actionable customer insights?

Why you need Big Data to get actionable customer insights? About Kuldeep Deshpande Why you need Big Data to get actionable customer insights? Over last few years, I had an opportunity to work with various sales, marketing and customer service teams of various...
Sharpen your customer insights with unstructured data

Sharpen your customer insights with unstructured data

Sharpen your customer insights with unstructured data About Kuldeep Deshpande “The most important thing in communication is hearing the unsaid.” When Peter Drucker said this, I am sure he must be thinking about customer experience and communicating with customers....